Responsible Gaming
Gaming Should Be Entertainment
At The Italians Vancouver, we believe online casino gaming should be an enjoyable form of entertainment only. Gambling is never a reliable way to make money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be 19 years of age or older to use our platform in British Columbia, Canada. Age verification is required during account registration. We do not permit gambling by minors under any circumstances.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, seek help immediately:
- Chasing losses by gambling more money to recover what you've lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding gambling activity from family, friends, or loved ones
- Feeling anxious, irritable, or restless when not gambling
- Spending more time or money on gambling than intended
- Neglecting work, school, family, or personal responsibilities
- Borrowing money to fund gambling activities
- Failed attempts to reduce or stop gambling
- Gambling to escape negative emotions or stress
- Lying about the extent of your gambling
Self-Help Tools & Resources
The Italians Vancouver provides practical tools to help you maintain control:
- Deposit Limits: Set daily, weekly, or monthly deposit restrictions to control spending
- Loss Limits: Cap the amount you're willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
- Account Statements: Review detailed records of all your gaming activity
To access these tools, contact our customer support team or adjust your account settings directly.
Support Organizations for Canadian Players
If you're struggling with problem gambling, professional help is available. Please reach out to one of these trusted organizations:
Canada
- Responsible Gambling Council (Ontario)
Website: www.responsiblegambling.org
A leading Canadian organization offering resources, research, and support for problem gambling. - Gamblers Anonymous Canada
A peer-support organization offering free meetings across Canada for those affected by problem gambling. - Problem Gambling Services (British Columbia)
Free counseling and treatment services available through the BC Government health system.
International Support (Multi-Jurisdiction)
- National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Offers resources and referrals for problem gambling support. - GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free counseling and support for problem gambling. - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling. - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Confidential counseling and information services.
Need Help?
If gambling is causing problems in your life, please seek help immediately. There is no shame in reaching out—trained professionals are available to provide confidential support.
Whether you're experiencing financial difficulties, relationship strain, or emotional distress related to gambling, speaking with a counselor is a positive first step toward recovery.
Contact one of the organizations listed above or speak with your family doctor for local resources in your area.
Our Commitment
The Italians Vancouver is committed to promoting responsible gaming. We support all players in making informed decisions and maintaining control of their gaming experience. We work continuously to prevent problem gambling and support those affected by it.